Access to all units is controlled by keypads–not keys–called keyless entry. Keyless entry was implemented in order to protect security of units, while also providing access for property inspections, maintenance, and fire/emergency access. It is important that all units maintain their keyless entry–integrity of access codes and maintenance. Maintenance generally includes the replacement of batteries annually, the same as one would do for smoke and CO detectors.
Why should I grant access to my unit? Unlike single family homes, these units are multi-family units. Any damage or repair may affect the safety and security of adjacent units and damage Association property. It is important that the Association protect it’s Common Elements or Limited Common Elements by ensuring they are in good repair and working correctly. Unit Owners should refer to the Association Bylaws Article IX, Duties and Obligations of Owners, Section 9.03 Right of Access. The State of Wisconsin also recognizes the Association’s right of access as described in State Statute 703, Condominiums.
Who has access to my unit? When the keypads were initially installed, they were programmed with three additional codes that allow access for the following:
- Association General Access: This code is maintained by the PP&E Director in the event a unit requires emergency access and/or repair. This number may be changed at a frequency determined by the Director. This code may be used by members of the PP&E Committee as well.
- Routine Maintenance/Repairs: The Property Coordinator uses this code to access units for routine inspections. The Property Coordinator may allow access to service providers for repairs and maintenance of units. These repairs and maintenance are done with the approval of the Owner in coordination with the Property Coordinator.
- Fire and Emergency Medical Service: The local fire department and emergency personnel have an access code which will allow them access to all units if needed. They will access units as needed to provide emergency services.
How do I access and control my codes? The keypads were installed with factory defaults which included a Programming Code with two User Codes. These are unique to the lock–no two are the same. These codes can be found on the front of the Installation/Programming sheet and also on the backside of the keypad assembly. The Programming Code is used to add or delete user codes. Other functions are also available as described in the instructions. The Programming Code should not be changed as it will prohibit access and security of the Unit.
Owners should also have a master key. The key will override access in the event the battery is completely dead, or when no valid user code is known. Owners should maintain the key in an accessible location along with the Installation/Programming Guide. The Association also has access to the master key which is stored in a secure location.
What if I rent my unit? If you rent your unit, you will be responsible for providing an access code to the management company or your guest. The Association will not assign these codes. You may want to consider giving the management company a couple of codes so guests can be rotated through codes. Do not provide the programming code to anyone. This will allow them the ability to control all access to the unit.
Where can I get help with my keypad? Schlage has online support–browse to answers.schlage.com. The PP&E Director will also provide support if you run into an issue.